Return Policy

30 Days satisfaction guaranty!

Products ordered at ShopBroker.biz may be returned within 30 days by any reason, and the money will be returned to the client who paid for the order (term of refund is 7 days from the date of receipt of the goods at the warehouse).

Return Instruction:

  • STEP 1: Fill in the return form You received together with your order.
  • STEP 2: Request an RMA number here.
  • STEP 3: We will give you address to where to send the product.
  • STEP 4: Send the product back to address given by us with tracking number.
  • STEP 5: We send you refund in 7 days after we get it at the warehouse.

Please Note:

  • Shipping costs are non-refundable.
  • The refunded product must be unused and in original package.
  • All returns are subject to inspection. All packages, including original containers, must be unmarked and not defaced in any manner.
  • All returns for Gepur brand should be send back to Ukraine.